Last month the Court of Appeal rejected an appeal by a bank against an order requiring it to pay one of its customers damages for harassment in respect of repeated telephones calls. Lord Justice Jackson, delivering the leading opinion, stated that the existence of a debt did not give a creditor the right to bombard the debtor with endless and repeated telephone calls. A copy of the court's decision - Roberts v Bank of Scotland Plc [2013] EWCA Civ 882 - was added to the BAILII database a few days ago but was removed yesterday (the reason given: "for revision").
Update (24 July 2013): the decision is now available (follow the link above).
Tuesday, 23 July 2013
UK: England and Wales: Court of Appeal upholds order for damages against bank for harassment of customer
Last month the Court of Appeal rejected an appeal by a bank against an order requiring it to pay one of its customers damages for harassment in respect of repeated telephones calls. Lord Justice Jackson, delivering the leading opinion, stated that the existence of a debt did not give a creditor the right to bombard the debtor with endless and repeated telephone calls. A copy of the court's decision - Roberts v Bank of Scotland Plc [2013] EWCA Civ 882 - was added to the BAILII database a few days ago but was removed yesterday (the reason given: "for revision").
Update (24 July 2013): the decision is now available (follow the link above).
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